Posts Tagged ‘ads’

CES 2012: Sin City Goes Techy

Thursday, January 12th, 2012

DSCF1777 CES 2012: Sin City Goes Techy Social Media photo

All Las Vegas cliches aside, this show is absolutely incredible. I’ve been to CES before, but haven’t ever stepped foot on the show floor – instead being stuck in dark press briefing suites. After only a day on the floor, I can say that this is absolutely the craziest thing I have ever been a part of.

Besides the endless rows of iAccessories (seriously, if you can put it on or put your in something, it’s here), there is a lot of innovative tech at CES this year – and some of it might actually be useful.

MommyTech (FamilyTech)

 
DSCF1781 CES 2012: Sin City Goes Techy Social Media photo

Mommy bloggers changed the way the internet world looked not only from a content perspective, but from a marketing perspective as well. Now, a whole new sector of tech is aimed at providing an enriched family experience  to consumers – not just moms.

From companies that are offering geo-fencing technologies for cell phones so parents can keep tabs on their teens to prenatal learning technology, it’s all here and it’s all interesting. Gamification is definitely in play as parents look to reward healthy lifestyles and development. There are pedometer-based technologies that look more like toys than a boring pedometer, which could lead to envy among some kids if their pedometer isn’t as cool as the next.

Look for influences in the MommyTech to start changing the way families not only interact with each other, but how they interact with technology. The more apt consumers are to input and share information, the more likely they are to interact with brands using new technologies.

Health + Fitness

 
DSCF1783 CES 2012: Sin City Goes Techy Social Media photo

This was probably the most-interesting part of the floor that I saw today. United Health Group, an insurance agency, had an incredible booth that not only showcased some of their technologies that are helping companies create healthier employees, but it also was just really well done. The health and tech worlds have long been friends, but up until recently that friendship was purely functional as technologies pushed forward and brought data management solutions and patient care advancements to the health field.

What United Health Group and others in the area bring to the table now is a truly enriched experience for users that puts them in control of information and support for their health needs. Throw in some game mechanics that can be shared with friends/coworkers and you’ve got a modern day recipe for healthy living.

One of the companies in this space that’s been making headlines recently is FitBit. Their pedometers which are crazy-tiny and not ugly at all are being used in offices across the U.S., but their recent product – the Aria scale is almost too pretty to keep in your bathroom. The scale, which connects wirelessly to your home network, allows consumers to track progress, share stats, and connect with friends through their online interface. When paired with FitBit’s pedometer, consumers have an integrated solution that (hopefully) leads to a healthier life.

Motorola, fresh off the heels of their acquisition by Google, launched their fitness-focused product – MOTOACTV. The watch-like device is hyper-tuned to keeping people motivated, while tracking and logging their progress. The device is the same size as a watch and comes running a variant of Android. As my colleague from IPG Media Lab said today “stuff’s going to get crazy when people start rooting these.” The possibilities are endless.

Again, this is a space where people wouldn’t have dreamed about being in 5-10 years ago. Sharing weight loss and fitness information didn’t happen – or at least not outside of Jenny Craig and Weight Watchers groups. Today friends are sharing their runs with apps like Runkeeper, tracking calories with MyFitnessPal.com, and using Nike+ like it’s no big deal. Imagine what’s next.

Up Next…

Car tech, more TVs than you can shake a stick at, social everywhere, and the weirdest things I’ve found at CES.

Disclosure: Some photos and descriptions of products may reference clients of Spring Creek Group’s parent companies, Mediabrands and IPG. These are not meant as advertisements or endorsements and no compensation has been made to this blog or the author.

Social Media Goes to Washington

Monday, June 14th, 2010

youcut Social Media Goes to Washington  Social Media photo

Wouldn’t it be cool to live in the times when government was simple? When you knew all the issues that were out there and you could put in your two cents. That was like 200 years ago but those were the days. Now, in these fast-paced modern times, I have no idea what my representatives are voting for in my name. But I can guarantee that politicians that I’ve helped put in office have voted for bills that would make me cringe. This isn’t something I’ll be able to control anytime soon (until I’m 35 and eligible to be the next Barack).

But there’s hope! The YouCut program was introduced a couple of weeks ago on Eric Cantor’s website. Each week the site gives you a choice of five porky government programs to cut and opens it up for voting by text or web. At the end of the week the votes are tallied and the winner is proposed to be cut before the House of Representatives. In its first week 280,000 Americans voted to cut an initiative that scales back welfare requirements that would have saved 2.5 billion dollars. The cut failed to pass with a vote of 177-240.

Regardless of your political persuasion you have to admit that this is pretty cool. I’d love it if more representatives gave their constituencies a say in the issues. Eric Cantor and his fiscally conservative posse are blazing trails and hopefully we’ll see more politicians jumping on social politics bandwagon soon.

http://www.republicanwhip.house.gov/YouCut/

Apple + Ads: Must-Skip to Must-Touch

Thursday, June 10th, 2010

photo 3 Apple + Ads: Must Skip to Must Touch Social Media photo

I’ll admit, I read a lot of magazines, but mostly only when I travel. The only magazine that gets sent to my apartment is actually in my roommate’s name and involves a small, furry, woodland creature and a very old man with way too many girlfriends. So, for me, a lover of WIRED when I’m on a plane, the fact that they were one of the first publications I cared about to release an iPad application was pretty huge. What I didn’t expect, though, was that instead of flipping past the ads like I did in my use-to-be-a-tree copy of the rag, I actually stopped and looked at the ads because (get this) they were actually engaging.

For the first time, rather than just telling you about a product, service, or idea, brands are able to bring you into the experience through clickable links, video, audio and animations.

Now, the iAds announcements of late don’t necessarily play into the experience of in-application advertising with the likes of The New York Times, WIRED, USA Today, etc., but Apple is quickly becoming a best friend to advertisers looking for a way to showcase their brands not only in traditional and non-traditional mediums, but in mediums where the experience is heightened to levels never before seen.

Developers will be able to create ad experiences in tandem that can work both in the iAd environment on the iPhone, and as integrated ads on the iPad in publications and applications, each delivering targeted info to publics that are more likely to be receptive to the message.

While I don’t have any numbers for advertising included in WIRED or the likes, you can bet that brands are paying top dollar for a chance to be part of the next wave in the field.  Apple did, however, say they already have $60 million worth of advertising committed to their iAds platform for H2 FY10. That platform goes live July 1, 2010. The brands on board for the initial launch read like a who’s who of the big brands world: Nissan, Citi, Unilever, AT&T, Chanel, GE, Liberty Mutual, State Farm, Geico, Campbells, Sears, JC Penny, Target, Best Buy, Direct TV, TBS and Disney.

During that same portion of the WWDC keynote, Jobs also said that iAds are projected to account for 48% of all mobile display advertising in the second half of 2010. Add those numbers to the number of people taking more than a passing glance at the ads in publication applications and you’ve got a whole new ballgame. The recent news about Symbian users being the most-active ad clickers in the mobile space could easily read much differently a quarter from now.

To tide you over, until we get a snazzy photo carousel on the blog, check out these eye-catching pages from the latest edition of WIRED on the iPad:

Going Mobile 101

Wednesday, May 19th, 2010
mobile2 Going Mobile 101 Social Media photo

It’s not enough to have great print or TV ads these days, hence the reason I have a job and am able to write this blog. It’s not even enough to have great print, TV, and social these days. In a time when everyone is walking around with a device in their pockets more powerful than the $4k Packard Bell (yes, you read that right) my dad brought home those many years ago, brands are scrambling to create an all-encompassing experience with users – a seamless brand agnostic of medium, screen size and location – and mobile is the last bit of that puzzle.

But, how do we go about creating a mobile strategy? What do we need to think about? Here are 10 steps to creating a mobile strategy that not only works for your brand, but that works for your customers/clients/and users.

01Know your targets

Paramount in any sort of marketing, but especially so in the world of mobile. Users are potential brand advocates and expect to be treated as such. Know the mobile habits of your targets and start there. Whether it’s online research, ethnographic research or good old fashioned observation, take the time to know your targets.

GigaOm recently posted a piece showing that Symbian users in the U.S. are 2.7 times more likely to click advertising on their mobile devices than Apple iPhone/iPod users. This simple fact not only is a bit of a blow to the recently-announced iAd platform, but it’s an important thing to think about when you’re looking at where to push your mobile ad buys.

mobilechart Going Mobile 101 Social Media photo Image courtesy of Smaato by way of GigaOm

02 Go local

While it will more-than-likely go the way of the buffalo, location based services (LBS) are an easy way for small and medium businesses to connect with regulars and create brand ambassadors through rewarding loyalty. Brands on the small-ish side have seen a great opportunity with LBS integration and promotion. Now, it’s easy to say “OMG, we should be on Foursquare because I saw all these articles and I know that’s what we need,” but truth is, it might not be. You need to first find out where your targets are and go there, not pick an LBS and hope they show up. Below are a few of my favorites:

mobile3 Going Mobile 101 Social Media photo

Foursquare

Obviously this is the most widely-used location based service out there and brands are flocking to it trying to figure out exactly how they’ll use Foursquare for their brands. You couldn’t go anywhere at SXSW without hearing people talking about checking in, and this was in the town that birthed Gowalla. Brands like Tasti D-Lite, Lucky, and others are harnessing the herd power of Foursquare and quickly finding out best practices for the tool.

Download: iPhoneAndroidBlackBerry


mobile4 Going Mobile 101 Social Media photo

Whrrl

Seattle’s own LBS takes on the Foursquares and Gowallas of the world and does a pretty good job. Their focus on bringing connecting the virtual/mobile with the actual/physical is fairly interesting and their tips of nearby places make for a good night out. The experience is pretty fun and I feel like the tips and interactions within the actual UI are more useful than some other apps/services. Their only hurdle at this point is user base – it’s small (but growing).

Download: iPhoneMobile Site


mobile5 Going Mobile 101 Social Media photo

Gowalla

Austin’s own LBS tool found its way onto my phone when I was in town for SXSW, but I’m not going to lie, I stopped using it shortly after coming back to the PNW. It’s a fairly simple tool to use and worked well when I used it, I just don’t have that many friends using it.

Download: iPhoneAndroidBlackBerryPalm


mobile6 Going Mobile 101 Social Media photo

Yelp

Probably one of the most “old school” of the LBS joints out there, Yelp is a great community filled with passionate users. If you’re able to harness the power of your loyal patrons/clients on this network, chances are you’ll do fairly well.

Download: iPhoneAndroidBlackBerryPalm
Mobile Site

03Hedge your bets

The mobile world is still evolving (at the speed of light sometimes), so offering brand interaction points for users on multiple carriers, hardware lines, etc. means you’ll have an opportunity to grow user bases with a few options, not just one. If your user base is active in different areas of the mobile web, use testing and analytics to find the most-efficient ways of interacting with those fans and fully realize the ways they like to interact with your brand in those areas.

04Usability over message delivery

While the end game is always creating brand awareness, the mobile world isn’t one where constant bombardment with messaging is very welcome. While yes, some users expect to see a number of marketing messages a day from their mobile devices, they will respond better to great brand experiences with engaging content and excellent usability. It’s been said that content is king, and that’s definitely true in the mobile environment where you’re working with a pretty tiny space (when compared to other mediums). Bring your ‘A game’ in design and usability of your mobile properties and your users will reward you by taking that community to the next level.

05Sometimes there isn’t an app for that

Of course app developers and interactive agencies want to create a custom-built app for you – that’s their job. What most won’t tell you is that many times those applications aren’t necessarily the best way to reach your audiences, let alone keep them engaged. Bring your brand experience to their palms in all you do in the mobile space, don’t rely solely on a application.

06Actually have a strategy

I know this should’ve gone first, but I’m a big fan of keeping you on your toes. Creating a well-thought strategy for understanding and working for your communities in the mobile space means a better chance at success. Don’t build an app because it’s the hot thing to do or go around changing all your content for the mobile web until you’ve got a plan. Then, once you do…

07Let it run

The average time for a new mobile trend to catch on is between 3-6 months… and that’s talking about actual trends that have become “something.” Remember that putting your new mobile content out there doesn’t guarantee instant traction, regardless of the size of your existing social communities. Plan for success and manage for shortcomings in a time period that’s doable for your program, then take time to evaluate and move forwarded as needed.

08Extending, not creating

Ask yourself this with every piece of your mobile campaign “are we extending the brand?” If you’re not extending the brand, but trying to create something else through your mobile efforts, you’ll more-than-likely be sitting in a conference room some time down the road talking about why your mobile efforts fell flat. Using applications, mobile-driven campaigns and ongoing programs to extend existing brand image and community should be the goal.

09Keep innovating

The mobile world is like the wild wild West right now – wide open. What is hot today will be luke warm tomorrow, so keep a finger on the pulse of the mobile world. This makes sense, right? Sure, everyone wants to keep up with the mobile world so they can keep up with competitors – WRONG. Keep up with trends in use among your publics to see what’s next and move in that direction (even try to get out in front if you’ve got the resources).

10Don’t be afraid to fail

There’s nothing wrong with failing once in a while. Some of the best ideas have come after colossal failures and you can always remember that even the highest-paid major league baseball playings are getting paid millions of dollars to succeed only about 4 out of 10 times (a lot less if you’re talking about the Mariners). This rule doesn’t just pertain to mobile, but I’m willing to bet that there were a hell of a lot of failtures before there were monumental successes in the mobile world. Also, so I’m on a cool visuals kick today, check out this ode to failure at Portland-based Wieden + Kennedy.

In the end…
Mobile strategy is constantly changing and anyone tasked with running this area of ongoing marketing efforts has a heck of a job ahead of them, not to mention a lot of sleepless nights. As with any new/reimagined area of marketing and advertising, the mobile space offers near-endless opportunity heavily guarded by near-fruitless endeavors. The ability to track, know, and see what’s next is probably the best set of abilities any one person or group can have – and even these are changing.

Bake (AKA Embed) Your Tweets and Eat Them Too

Thursday, May 13th, 2010

Last week, Twitter released a new “hack” feature (http://media.twitter.com/blackbird-pie/) that allows tweets to be embedded in websites, blog posts, and so forth using html. No more screen grabs, no more cropping, no more image uploads.

Here’s what a few people are saying on Twitter, using the new feature of course:

http://twitter.com/adamwc/statuses/13383678914

Hey – check it out – I can embed Tweets now using Twitter’s Blackbird Pie. Awesome. http://media.twitter.com/blackbird-pie/ #fbless than a minute ago via Tweetie9231 177012550497 576200497 4223073 4571443 n normal Bake (AKA Embed) Your Tweets and Eat Them Too Social Media photoAdam WC
adamwc

More important than your embed method of choice is how businesses can refer to and use tweets to complement their relationship building and branding efforts. What people say about brands is more important than what brands say about themselves, and thus embedding positive and even critical tweets can add value and create opportunities for genuine engagement.

If Twitter saw value in promoting its new feature, which it doesn’t need to, the company could do a Twitter Search (http://search.twitter.com/), find tweets that capture positive feedback like the former tweet above, and embed in a blog post to highlight what people have to say. Again, how people perceive Twitter and its features is more important than how Twitter perceives itself.

Embedding tweets voicing concern like the latter one above can (be selective and think it through) add value as well. For example, Twitter could capture tweets that critique the new feature (e.g. how it can be improved etc.), embed them in a blog post, and let their readers know that they’ll be addressing these and making updates accordingly. This would show that Twitter is listening, wants your feedback, and isn’t going to ignore it even if somewhat critical.

By embedding both positive and critical tweets when and where appropriate, companies can highlight positive perceptions of their product / service and likewise show that they’re addressing concerns head on.

100 Million People Taking Facebook on the Road

Wednesday, February 24th, 2010

texting sign 100 Million People Taking Facebook on the Road Social Media photo

We’ve all seen the stats that texting while driving has similar effects to your vehicular dexterity as downing a case of Kokanee (a nod to our Canadian friends up the road).   But maybe we’re not actually texting.  Is it possible we’re all Facebooking?

A few weeks ago, Facebook announced the following:

“Today, we hit another milestone…with more than 100 million people actively using Facebook from their mobile devices every month. This usage happens on almost every carrier in the world and comes less than six months after we announced 65 million people on Facebook Mobile.”

Some marketing teams still have giant whiteboards with doodles, where they are “strategizing” a Facebook road map for the next 12 months.  But, isn’t it high time marketers stop thinking about Facebook as a Web site, and instead focus on how it will follow you around everywhere you go?  I agree with Mediapost’s David Berkowitz, who says the following:

“The safe bet is in time that the mobile user base will nearly mirror the overall user base, and that most of its usage will derive from mobile users. Facebook is in an especially strong position to benefit from the mobile boom, as mobile measurement firm Ground Truth noted this month that 61% of mobile Web pageviews are served by social networking sites.”

So here’s the question for the marketer who still has a 2008 Social Media Strategy in 2010:  Do I need to catch up, or can I just jump ahead to mobile?  Starbucks and their 5 gabillion Facebook fans may be an inspiration to Fortune 500′s across the nation, but maybe the smarter move for large laggards is to skip the whole catch-up game and join the mobile party.  Meanwhile, SMBs may want to investigate hyper-local, location-based mobile social media strategies.

It won’t be about ads popping up on your mobile Facebook page, but a tighter integration with PayPal and potentially some partnerships with folks like Whrrl, Foursquare, and Gowalla, could allow you to buy a beer for your friend at a bar, while you sit in a movie theater across town.  Or, you could order a Sounders jersey while your friend is at the game, and have him pick it up at the souvenir stand.

So, fear not brave marketer.  If you missed the original social media wave in 2007, look at the 100 Million Facebook users on mobile devices, and realize you get a second shot at the growth curve.

SCG Out on the Town – TechFlash LIVE: Women in Tech

Monday, October 26th, 2009

techflashlive SCG Out on the Town   TechFlash LIVE: Women in Tech Social Media photo

A few SCG team members will be attending the first of its kind TechFlash LIVE: Women in Tech event this Wednesday evening at the W Hotel in Seattle.  We’re looking forward to hearing a great line-up of panelists coming from a variety of technology fields, as well as meeting other women and leaders in the tech community.

We also can’t wait to see some of our friends and partners, including panel presenter Trish Dziko, executive director of the Technology Access Foundation – one of our key not-for-profit partners here at SCG, and several more women with whom we have worked closely in our marketing programs.

The Women in Tech initiative is something we strongly support, and we always enjoy attending local industry-related events.  We hope to see you there!

For additional details visit http://seattle.bizjournals.com/seattle/event/9691.

Facebook’s Legitimacy Problems: Are You Who We Thought You Were?

Thursday, October 15th, 2009

2legit2quit Facebooks Legitimacy Problems: Are You Who We Thought You Were? Social Media photo

A recent post outlined steps Facebook is taking in requiring page owners to prove their connections with the brands they represent on the ever-growing social networking site.  What does this mean for agencies?  What are the short-term and long-term impacts?  How will this affect your brand?  Let’s take a look.

Prove It

Facebook essentially is providing page owners three ways to verify that they in fact have rights to develop and maintain a brand page and they can be found here:

  1. Add a badge or Fan Box widget to your Website – This is simple, really and can be done by sending a bit of code to whoever is code monkeying your site. It also provides a great focal point for driving traffic to your Fan Page.
  2. Add an official e-mail address to your personal Facebook account that can be used to verify your affiliation with the brand (this can also be that of an authorized outside entity like PR, marketing, advertising agency, etc.) – This is easy if you’re a recognized agency, but a little harder if your roles are mostly behind the scenes.
  3. Add another admin who has a legit e-mail address – This is probably the easiest thing to do. Simply add your client contact to the admins of the page, giving you instant legitimacy.

The Agency

For agencies that are building and maintaining Fan Pages for brands in the Facebook environment, this could be a bit of a sticking point as they have to work out, with their client, the level of visibility they want to have as to who is actually doing the legwork.  However, in most cases, a client contact is already (or should be) and admin of the page so they can not only lend their legitimate e-mail address, but also their watchful eye to the account.

The Short Term

In the short term, proving the authenticity of these pages is going to create a bit of extra work, but the short-term rewards greatly outweigh the time needed to get your stamp of approval (is there actually a stamp of approval?).  Like with Twitter, brands have always been able to make a case for deleting unauthorized accounts based on copyright law, but now Facebook is taking that a step further and actually making it easier to drive out those pages which might be representing brands in a less-than-authentic fashion.

By simply claiming your brand pages and legitimizing them, you’re essentially eliminating those other pages and, in some cases, Facebook may fold those pages’ fans into your fan base, giving them a legitimate source of interaction on Facebook— and you a broader fan base— in one fell swoop.

The Long Term

Long term, this seems like a strategy by Facebook to not only cut down on clutter and misinformation within the Facebook environment, but also a move toward offering brands added benefits for operating within Facebook.  Don’t be surprised if these Facebook Fan Pages start developing multiple levels of functionality and complexity based on dollars spent on Facebook Advertising and direct buys. The team at Facebook is smart enough to make a move when they see an opportunity like this.

Unanswered Questions

While this is still a new(ish) issue, Facebook needs to provide a bit more information around the topic of what this actually means for brands. Will verified pages show up higher in search results, regardless of fan base and searchability? What’s the lag time between reporting a brand page and action being taken to remove that page? What are the criteria for moving fans from a page that might not be verified to the verified Fan Page?

Hopefully we’ll have answers to those, as well as the mounting pile of questions that will undoubtedly come out of this shift.

Engagement

Monday, March 30th, 2009

Our Services

Social Engagement
and Campaigns

  • Experienced “Social Media Marketing Engagement Leads” team.
  • Social media outreach, content syndication, and marketing campaign social graph promotion.
  • Personal, direct, conversational marketing to complement your existing media buying.
  • Identification and outreach to key strategic communities.

Direct customer engagement programs, branded social media communities built and managed, and custom brand marketing campaigns driven through earned media, all designed and delivered by a team of Social media channel experts We gather your creative marketing assets to syndicate and promote them around the web transparently as representatives of your brand. We design, build, manage, and maintain branded off-site communities in strategic social media locations of high value to your business and customers – typically in sites like Facebook, YouTube, MySpace, Ning, Twitter, Hi5, and Live Spaces. We identify relevant blog posts, forum threads, and community conversations in which your brand or products feature prominently and engage consumers in ways that are always transparent and ethical, add value, solve problems, and that simply help connect people to useful information and content via personalized posts.  Our Interactive Creative Content Team can plan and/or develop everything from branded backgrounds to sites and apps integrated with Facebook and other social media marketing platforms.

We Paid Someone to Ghostwrite This

Friday, March 27th, 2009

 

ghost dad We Paid Someone to Ghostwrite This  Social Media photo

Everywhere we look this morning, a similar conversation seems to be taking place, as there’s a big hullabaloo going down about the presence of these so-called “ghost-tweeters” on celebrity or otherwise well-known Twitter accounts.   

Some folks seem genuinely surprised by this news, and others are taking it in stride.  We find ourselves leaning more towards the latter camp, as we can’t really discern a logical difference between someone “ghost-tweeting” for a celebrity and the general activities that Public Relations professionals do all the time.  As far as those “fake celebrities” go, as long as they aren’t doing any harm to anyone or breaking any laws, we really have no problem with them either.

Ghostwriting (authorized or not) happens all the time, and the fact that it’s now occurring on Twitter should be seen as something neither shocking nor unexpected.  If anything, it simply shows that while basic celebrity name recognition may get people’s initial attention and may attract followers (yawn, Faith Hill) it’s really the quality and freshness of your content (howdy, Shaq) that will keep users entertained and coming back for more.